What are failed sessions and repair visits costing your network?
Set your numbers below. The estimate updates as you type, and every assumption behind it is on the page where you can change it.
DC fast and Level 2 combined.
Net of energy cost.
US industry average is between 75 and 85%.
Where the year's revenue goes
Each bar is what is left after the one before it. The last bar is what remote resolution puts back.
$12.5M
$2.5M
$1.2M
$469K
Network revenue
All ports, one year
At risk
Failed first attempts
Lost
Drivers who walk away
Recoverable
Resolved remotely, in time
Recoverable each year with remote resolution
$469,000
Sessions saved before the driver gives up, and the repair visits you do not have to send.
How this is calculated
Every step is an estimate, not a measurement. Change any assumption and the numbers above move with it.
- $12,500,000
Revenue across the whole network, before anything fails.
- $2,500,000
Revenue riding on sessions that fail on the first attempt to charge, at 20% failure.
- $1,250,000
Share of those failures where the driver leaves instead of trying again. The rest retry, move to another port, or wait it out.
Share of failed sessions where the driver walks away - $937,000
Share of walked-away failures that can be fixed remotely, without sending someone to the site. This is the repair dispatch cost you avoid.
Share of failures resolvable remotely - $469,000
Share of those resolved fast enough to keep the driver, rather than after the car has already left.
Share resolved in time to keep the session
Figures rounded to the nearest thousand
Model your actual network.
Book a walkthrough and we will run this against your real charger data instead of assumptions, including what your maintenance and troubleshooting load actually looks like.
Or send 30 days of de-identified charger logs and we will show you exactly which failures would have been caught. Free.
Assumptions are industry estimates, not measurements from your network.